Housekeeping 2025: Emerging Trends Shaping the Future of Hospitality

Camilla Yang • January 22, 2025

Housekeeping 2025: Emerging Trends Shaping the Future of Hospitality


As we step into 2025, the world of housekeeping is evolving rapidly, driven by new technology, sustainable practices, and innovative workforce solutions. In this blog, we’ll uncover the must-know trends in housekeeping, revealing how they empower businesses to stay ahead in this dynamic landscape. Let’s dive in! 

  1. Crafting Tailored Experiences for Lasting Loyalty

In today’s hospitality landscape, where standardised practices are the norm, customisation is emerging as a game-changer for creating memorable guest experiences. Leveraging technology-based segmentation, hotels can now tailor interactions to real-time preferences and behaviours, turning routine stays into unique journeys. 

This approach extends to every touchpoint, including housekeeping services. Picture hotel stays where rigid schedules, like fixed check-in and check-out times, are replaced by guest-defined timelines. Housekeeping seamlessly adapts to these schedules, ensuring a smooth and stress-free experience. Personalised room settings—such as temperature, lighting, and amenities—are prepared in advance, reflecting each guest’s preferences. Additionally, housekeeping can cater to specific guest needs in real-time, such as replenishing supplies or adjusting services through a simple request via smart device. 


By integrating hyper-personalisation into housekeeping and other touchpoints, hotels enhance guest satisfaction, creating tailored moments that foster long-term loyalty in an increasingly competitive market. 


2. Sustainability housekeeping continues to shape hospitality  

Sustainability has become a cornerstone of modern housekeeping, with a growing emphasis on eco-friendly practices that resonate with the values of environmentally conscious guests. From using eco-friendly cleaning materials to maximising recycling efforts, sustainable housekeeping not only reduces environmental impact but also strengthens a hotel’s reputation. Today’s travellers are increasingly aware of environmental and social issues, expecting hotels to take meaningful steps toward sustainability. 

At ahs hospitality, we integrate green initiatives into our housekeeping operations. By partnering with eco-conscious suppliers and adopting practices such as using 100% recyclable microfiber cloths, we ensure our services align with both client needs and global sustainability goals. These efforts reduce resource consumption and help partner hotels meet guest expectations, reinforcing their competitive edge in an eco-conscious market. Through our commitment to sustainable practices, we are trying to set a benchmark for environmentally responsible housekeeping in the hospitality industry. 


3. Workforce empowerment with labour hire solutions to turn challenges into opportunities  

The hospitality industry has faced challenges in recruiting and retaining skilled staff, but labour hire solutions have emerged as a game-changer. At ahs hospitality, our tailored labour hire services provide hotels with access to a pool of trained and reliable professionals, ready to step in and meet operational needs seamlessly. This flexibility allows hotels to adapt to fluctuating demands, especially during peak seasons or unexpected staff shortages, without compromising service quality. 

Labour hire is more than just filling roles—it’s about ensuring consistency and delivering exceptional guest experiences. By partnering with ahs hospitality, hotels can focus on their core operations while we manage the complexities of sourcing, training, and deploying high-performing teams. Our tailored solution facilitates hoteliers transform workforce challenges into opportunities, empowering hotels to maintain exceptional standards in a competitive market. 


Discover all of ahs hospitality’s housekeeping services here. 


Looking to partner your hotel with ahs hospitality, get in touch with us here. 

6 Fun Ways to Celebrate Christmas With Your Housekeeping Team

By Camilla Yang • December 3, 2025
The festive season is a wonderful opportunity to recognise the incredible work of housekeeping teams. While guests are enjoying holidays, reunions, and summer travel, our housekeeping teams work tirelessly behind the scenes to create clean, welcoming spaces that make every stay feel special. Celebrating Christmas and New Year with your team is not only a way to show appreciation, but also a chance to build connection, strengthen morale, and end the year on a positive note. Here are six meaningful ways to celebrate with your housekeeping teams this festive season.

Preparing for Summer Peak Season: Getting Hotels, Commercial Spaces, and Student Accommodation Ready

By Camilla Yang • November 18, 2025
As we move into the summer holiday period, many industries begin to experience their own version of “peak season.” Hotels welcome a surge of guests, shopping centres see heavier foot traffic, offices prepare for year-end shutdowns, and student accommodation providers manage large-scale move-outs. With demand rising across the board, now is the perfect time for businesses to plan ahead, strengthen their cleaning and housekeeping operations, and ensure they’re well-prepared for the busy months ahead.

Safe Work Month 2025: Be Prepared. Be Safe

By Camilla Yang • October 20, 2025
October is Safe Work Month, and at ahs hospitality, it’s our time to pause, reflect, and celebrate what truly keeps our teams strong: safety. This year’s theme, “Be Prepared. Be Safe.”, captures the proactive approach we take to safety every day. As Jay Markland, Safety and Quality General Manager, explains: “Every day, we assess our tasks, identify risks, and put the right steps in place to keep our people safe. These risk assessments help shape our training and procedures, because when we follow our processes, we protect not just ourselves, but each other.” Throughout the month, we’ve focused on a new topic each week, exploring how small, everyday habits can make a big difference and help us create a safer workplace for everyone.

Housekeeping Week 2025: Celebrating the Heart of Hospitality

By Camilla Yang • September 28, 2025
At ahs hospitality, Housekeeping Week is more than a celebration. It is a chance to shine a spotlight on the people who are truly at the heart of hospitality. Across Australia and New Zealand, our housekeeping teams are the ones who make every guest stay special, combining skill, care, and professionalism with a passion that sets them apart.

Your Spring Guide to Deep-Cleaning Hotels and Commercial Venues

By Camilla Yang • August 19, 2025
As spring approaches, businesses across Australia and New Zealand prepare for an influx of travellers, diners, conferences, and special events. This makes spring cleaning more than just a seasonal ritual, it’s a strategic step in ensuring exceptional guest satisfaction, protecting your property’s reputation and staying ahead during the busy season. At ahs hospitality, with over 30 years of experience in housekeeping services, we know what it takes to get rooms, restaurants, and facilities truly guest-ready. That’s why we’ve put together a practical deep-cleaning checklist to help your team prepare for spring.

Fight the Flu with Confidence: Smart Cleaning for Hotels, Homes & Offices

By Camilla Yang • July 29, 2025
As temperatures fall, flu season begins to set in, making it more important than ever to stay on top of cleanliness and hygiene. Whether you're managing a bustling hotel, working from a shared office, or keeping your home safe for loved ones, effective cleaning is your first line of defence. At ahs hospitality, we understand the importance of maintaining a clean and healthy environment all year round. Here’s how you can boost your cleaning routine this flu season across different settings. Hotels: Keeping Guests Safe and Comfortable Your guests may not always see the cleaning in action, but they can feel the results. Sanitise the High-Touch Areas Light switches, lift buttons, and remote controls should be sanitised frequently to reduce the spread of germs. Improve Air Circulation Clean air-conditioning filters and ensure proper airflow. A fresh, well-ventilated room helps reduce airborne flu particles. Support Your Housekeeping Team Equip your staff with PPE and flu-season protocols to keep everyone safe and confident in their role. Stay Protected with a Flu Vaccination At ahs hospitality, we’re committed to keeping our team healthy during flu season. In states where flu vaccinations aren’t already covered, we offer free flu vaccinations to our staff as an added layer of protection.

Inside ahs hospitality: How Our Teams Stay Energised During the Cold Season

By Camilla Yang • June 24, 2025
Winter brings cooler mornings, shorter days, and a few extra challenges for those working in hospitality. At ahs hospitality, our teams continue to deliver exceptional service across hotels and accommodation sites, even when the temperature drops. So how do we stay energised, healthy, and motivated through the colder months? Here’s how our people keep the winter blues at bay while staying focused and connected on the job.  Powering Up the Day with Morning Briefings A focused start sets the tone for a productive day. Our teams begin each shift with a daily morning briefing, a dedicated time to align on priorities, review room allocations, discuss any guest feedback, get some stretches in and highlight key reminders for the day ahead. This simple but powerful routine helps create clarity, boost team energy, and ensure everyone is working together toward the same goals right from the start.

ahs hospitality Commits to Workplace Safety and Prevention of Sexual Harassment

By Camilla Yang • May 9, 2025
At ahs hospitality, the safety and well-being of our people come first. As part of our ongoing commitment to building respectful, inclusive, and harassment-free environments across Australia and New Zealand, we are proud to share our strengthened Sexual Harassment Prevention Plan. This initiative is about more than compliance, it’s about culture. We want every employee to feel safe, supported, and empowered, no matter where they work. That means taking proactive, meaningful steps to identify risk, educate teams, and foster environments built on trust and mutual respect. Why It Matters? Sexual harassment is unlawful and unacceptable under any circumstances. It refers to unreasonable, uninvited, or unwelcome conduct of a sexual nature that makes someone feel offended, humiliated, or threatened. Importantly, it does not need to be directed at a specific individual or intended to cause harm to be considered harassment. Sexual harassment can occur between any individuals, regardless of gender, and can take place both in and outside the workplace, including on-site, online, or at work-related events. We understand that power imbalances and fear of retaliation can make it difficult for individuals to speak up. That’s why we’re building a workplace culture where reporting is safe, respected, and supported—and where prevention is a shared responsibility. What We’ve Reviewed To strengthen our prevention plan, we began by thoroughly reviewing our existing policies, training, and risk controls to ensure alignment with current laws and best practices. Through internal consultations and risk assessments, we confirmed strong foundational practices already in place, including: A comprehensive Respect at Work policy Equal Employment & Anti-Discrimination policy Anti-Bullying & Victimisation policy Workplace Mental Health policy Health & Safety Commitments Statement Behaviour in the Workplace training Anonymous reporting hotline Regular site risk assessments and inspections

Housekeeping Secrets: Create a Spa-Like Retreat at Home with Hotel-Inspired Cleaning

By Camilla Yang • April 11, 2025
April has arrived, and with it comes school holidays, Easter celebrations, and a well-earned chance to relax. If you're not heading away, why not turn your home into the ultimate staycation spot? At ahs hospitality, we know a thing or two about creating fresh, inviting spaces. Now we're sharing our favourite tips to help you bring that hotel-level luxury into your everyday — because you deserve a little self-care this holiday season. 

Celebrating Diversity and Inclusion at ahs hospitality

By Camilla Yang • March 25, 2025
Last week marked Cultural Diversity Week, and at ahs hospitality, we believe our people are our greatest strength. We're proud to highlight the diverse, inclusive, and people-centred culture that makes our workplace truly exceptional. A Truly Multiculture Team Our team proudly represents 88 different nationalities—a reflection of the global community. Each culture enriches our workplaces with fresh perspectives, diverse talents, and unique experiences, making our service stronger, warmer, and more authentic. Women Powering Our Team Did you know 69% of our housekeeping team are women? We celebrate their invaluable contributions and continuously foster an environment of growth, leadership, and opportunity for all women at ahs hospitality. This International Women’s Day, one of our client hotels celebrated the incredible women within the housekeeping team, showcasing their dedication and excellence.