Blog

Outsourcing in the hotel industry can provide an economical and logistical solution for many boutique and luxury hotels. Compared with in-house, established and industry recognised outsourcing service providers often have a greater infrastructure, processes and resources for their service delivery as they specialise in their respective services. By focusing their experti...

​​What’s our plan for 2021? Reset, refocus and reengage with our industry. Our approach has our teams working collaboratively and creatively to re-think how we engage with hotels in this new age of hospitality. ​​Working with technology in 2021 We are looking to technology and our people to lead us through 2021. We intend to continue integrating the latest hospitality inno...

ahs hospitality were proud to have 21 of our team members recognised as finalists at the HM Awards 2020. In one of the industry's most challenging years, there were so many working within the hospitality industry that deserved recognition for their fortitude and determination throughout the pandemic period. When the winners were announced we were all so delighted as two of o...

​The festive season is a time for happiness, joy and surrounding ourselves with our loved ones. Whilst the Australian holiday season is a far cry different from that of the northern hemisphere, it doesn’t mean that we can’t put a little summer into Christmas without compromising on tradition.When thinking of the holiday season, the first memories that come to mind are u...

Sudima Hotels in New Zealand prove they don’t take their eyes off the horizon as they continue to push forward initiatives to build their business, hotel brands and improve their community. Sudima Hotels have been in business in New Zealand for over 20 years. They have four hotels operating across New Zealand, with three more hotels in the pipeline, destined for Auckland, Q...

Introducing Agnes Kapani-Voly - Housekeeper of the Year 2019​Last year ahs hospitality were honoured to have multiple nominees recognised at the HM Awards. One of these prestigious awards, within our industry, is the ‘Housekeeper of the Year’ award and in 2019 this honour went to our very own Agnes Kapani-Voly.What are the HM Awards?The HM Awards were established by Hotel Ma...

​In the 3rd installment of the Knowcross webinar series, our own Kylie Maxwell joined moderator Nikhil Nath, Founder & CEO of Knowcross, as well as lineup of distinguished panelists to discuss the future of housekeeping and hospitality.The expert panelists included:Kylie Maxwell, Executive General Manager, ahs hospitalityJames Walkden, Area Director of Operations Austral...

​Our Executive General Manager for ahs hospitality, Kylie Maxwell, was in Nepal in November 2019 familarising herself with their new partner, Nepal’s Skill Campus.The agreement facilitates students from the Skill Campus to work with ahs hospitality as paid interns for 6 months (currently there are a number of students employed by ahs in Queenstown, New Zealand).These paid in...

ahs were so impressed by not only Kirsty's enthusiasm and drive to succeed, but also in her challenge to gain employment so we wanted to share her story with you.Please see below the recent feedback from our client:Here is Kirsty's ahs Success Story in her own words:I was a young stay at home mother of two for 10yrs, once both my children started school I wanted to jump back...

​We sat down with Michael Bourne, Group Director of Operations at Pro-invest Group, to discuss his experiences with outsourcing and working with ahs hospitality.Q1. Across Australia and New Zealand how many properties does Pro-invest have in it’s portfolio?A: We have 4 operating hotels, 2 opening in the next 6 – 7 months, 1 opening in 11 months, 3 others under construction a...

​How do we value leadership?What distinguishes good leadership from great leadership? This is a question that has been strongly debated through modern times.Strong leadership in organisations is vital to remain financially competitive, maximise the employee experience, and to achieve organisational goals.In an increasingly VUCA (volatile, uncertain, complex, ambiguous) worl...

​Working in a service oriented industry means that a guests experience is all they get in exchange for the money they’ve spent. They don’t pay to sleep in a hotel and get to keep the bed, or the towels or the painting on the wall when they leave. They walk out with the same belongings they walked in with (hopefully), except their wallet is a little lighter and the money has ...