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Hospitality

Providing a housekeeping team for your hotel is our core business.

While housekeeping is our business, our clients benefit from a comprehensive selection of support tools and services. With our clear processes, Australian and New Zealand industry-first innovations, and strong record of compliance, our clients can achieve peace-of-mind.

  • listen

    listen

    Once we understand your needs, we tailor the team and pricing to suit.

    We look at your different room types and public spaces and offer the best price for performance in servicing these areas.

  • expertise

    expertise

    A full housekeeping model that requires our Executive Housekeeper to lead a department of trained team members.

    The ahs hotel team is backed up with operational support in each state including Senior Operations Managers, HR Compliance and Recruitment, Safety Advisors and Injury Management teams.

  • trust

    trust

    The ahs Guarantee is unique to our industry, ensuring our hotels of full compliance and transparency.

    Our support team and flexible services are available to reassure clients and strengthen our relationship.

We are a part of the hotel industry with sponsorship and membership across:

  • Hotel Management Magazine
  • Accommodation Association
  • Tourism Accommodation Association

speak with us

Looking for tailored housekeeping services that offer a something extra?

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What people say

Alpha Hotels and Resorts has worked with ahs since 2013. Throughout that time I have found ahs to be a fair, flexible, transparent and commercial partner in our business.Great companies are only as good as the people within them. Continuity is a hallmark of ahs but where individuals have moved on, our contact base within ahs has always been strong enough to minimise any disruption and close relationships have been quickly rebuilt with those who have stepped into others shoes. I particularly value ahs' knowledge and best practices in cleaning and workplace health and safety from which my businesses benefit.

Bruce Holliday

Managing Partner
Alpha Hotels and Resorts

​Just dropping you a quick note to thank you personally for all the support you  have given me through this tough journey.  When we reflect back to the beginning of the Covid-19 outbreak and the measures the Australian Government placed on hotels, we have been through some really rocky patches to work through.  I want to commend you on your constant contact and professionalism you provided me and my hotel.  It has been a hard road, but helped with your quick, decisive and open actions to get us through.I asked for help with the Executive Housekeeper here and you jumped right onto it.  This was really appreciated as the replacement you found has been phenomenal.  You were also very quick to replace items to make this hotel cleaner and brighter for our guests.  I am also thankful for the communications about what ahs were doing to keep their people safe and implementing new processes to make the change happen.

Garry Beadel

General Manager
Pier 21

During my tenure with View Hotels ahs housekeeping was engaged to provide room attendants, public area attendants, supervision and housekeeping management to our Sydney, Melbourne and Brisbane hotels under a long standing arrangement. In fact our Melbourne hotel had been a client of ahs for 20+ years, which is extremely unusual in this industry. I quickly came to the realisation that the strength of the relationship was driven at three levels. Firstly, each hotel had an experienced executive housekeeper who knew their respective hotels top to bottom. Secondly, the room attendants who are tasked with one of the toughest jobs in this business were dedicated, thorough and consistent in their work. And finally, the ahs regional support team actively engaged with each hotel GM and collaborated on new projects and initiatives to the benefit of both parties. We embraced our out-sourced colleagues and made them feel part of the hotel family which enabled us to achieve quality scores that consistently out-performed our competitors. Our partnership with ahs was and continues to be very successful and I have no hesitation in commending their services.

David Brown

Former Group General Manager
View Hotels