What are the advantages of outsourcing hotel services?

Shazamme System User • Apr 14, 2021

Outsourcing in the hotel industry can provide an economical and logistical solution for many boutique and luxury hotels.


Compared with in-house, established and industry recognised outsourcing service providers often have a greater infrastructure, processes and resources for their service delivery as they specialise in their respective services.


By focusing their expertise and resources on a singular service, outsourced providers build out their deliverables for clients, providing a more comprehensive and cost-effective solution.

Top 4 advantages of outsourcing hotel services:
  • Increased resources
  • Optimised processes
  • High level of concentrated expertise
  • Less in-house administration and operational work

Why outsource housekeeping services?

The demand for housekeeping services in hotels can be particularly inconsistent. We witnessed this during the COVID-19 pandemic when many hotels were faced with having to reduce their workforce and once the industry was re-invigorated, and occupancy rates increased, hotels were then faced with sourcing challenges.


By outsourcing housekeeping services, hotels mitigate more of these risks while also gaining the many advantages that outsourced housekeeping services provide.

What are the benefits of outsourcing housekeeping?

For hotels who choose to outsource their housekeeping services, they can benefit from the latest housekeeping technology and systems, a fully-trained and flexible workforce set to meet occupancy rates, a decrease in compliance accountability for hotels, and less operational work for management.

Top 5 advantages of outsourced housekeeping:

  • Increased cost-efficiencies
  • Flexibility with labour hire
  • Access to industry-first innovations
  • Decrease liabilities for hotels
  • Peace-of-mind for management

Why outsource your housekeeping with ahs hospitality?

ahs hospitality are the first, and the leading, outsourced housekeeping service provider in Australia and New Zealand. ahs hospitality have obtained the latest in housekeeping technology, have assembled an experienced leadership team, can boast access to HR, legal and payroll services for all of their clients, and are able to offer a guarantee of compliance.


The advantage of outsourcing HR functions for housekeeping services is that it allows hotels to mitigate risk; as ahs hospitality manage and guarantee compliance across work rights, Occupational Health and Safety requirements, contractual requirements and the Fair Work Act.


Focusing on transparency, ahs hospitality have launched a client app to provide real-time operations data for each client. The systems and processes ahs hospitality have established provide their clients with a seamless, regulated and simple method to outsourced housekeeping.


ahs hospitality are a cost-effective option, offering short-term labour hire (as little as 4 hours per shift) to allow hotels to fill sudden workforce gaps. ahs tailor their service models to meet their clients needs and save on expenditure.

To find out more about ahs hospitality’s outsourced housekeeping services 
contact us today.

Housekeeping Manager in leadership position
By Lucia Fong 15 Apr, 2024
In the bustling world of hospitality, where every guest interaction and experience matters, hotel housekeeping stands out as an unsung hero. Beyond the daily tasks of tidying rooms, making beds, and wiping down public areas, working in housekeeping in the hotels and accommodation industry can serve as an effective pathway into leadership. While it may not be immediately apparent, the skills acquired in hotel housekeeping – including attention to detail, communication, cultural awareness, and adaptability, lay a strong foundation for aspiring leaders. In this blog we will explore the soft skills people learn being a housekeeper and how they are transferable within the hospitality industry and valuable for those in any leadership positions.
a blue cleaning caddy filled with cleaning supplies is sitting on a wooden table .
By Lucia Fong 14 Mar, 2024
As we approach World Day for Safety and Health at Work 2024 on April 28th, we take immense pride in how we recognise and prioritise the safety and well-being of our employees and housekeepers through our daily operations. As Australia and New Zealand’s leading provider of outsourced hotel housekeeping services, we show our dedication to fostering a culture of safety through various innovative initiatives and partnerships.
By Lucia Fong 12 Mar, 2024
ahs hospitality have proudly been providing outsourced housekeeping service to the New Zealand Market since 2013. 10 years on, with the support of our Australian team, and offices in both Auckland and Christchurch, the team have been growing from strength to strength with hotel partnerships across both north and south islands. We had a yarn with Tim Reynolds, General Manager New Zealand to get to know more about his team and the housekeeping operations he is leading.
By Lucia Fong 08 Feb, 2024
Managing your hotel or property’s housekeeping needs efficiently is paramount to providing an exceptional guest experience in 2024. As a hotelier in Australia, you understand the challenges of maintaining high quality standards while keeping costs in check. This is where the innovative
By Lucia Fong 23 Jan, 2024
​2023 was a big year for us at ahs hospitality. We celebrated 30 years of providing outsourced hotel housekeeping solutions across Australia and New Zealand, had record levels of hotel-based celebratory team morning/afternoon teas, and delivered our strongest operational efficiencies to
By Lucia Fong 13 Dec, 2023
​In the world of hotel hospitality, first impressions are everything. From a seamless online booking experience, a warm welcome from the receptionist at the hotel lobby, and clean, tidy rooms presented neatly by friendly housekeepers, these are some of the touch points of a hotel that play a key role in shaping the overall positive guest experience.
By Lucia Fong 05 Nov, 2023
​When you step into the exciting world of hotel housekeeping, it's not just about fluffing pillows and making beds, because every now and again, you get to rub shoulders with high profile guests! So, as part of our 30th anniversary celebrations, we asked some of our housekeepers about their most unforgettable and heart-warming guest experiences. Read on to see what they had to say:
26 Oct, 2023
As the world becomes increasingly focused on sustainable practices, hotel management is taking a closer look at their daily operations and how they can reduce their carbon footprint. As hoteliers and business leaders, you know how important it is to stay competitive in the hospitality industry. But with increasing pressure on businesses to become more sustainable, are you aware of all the ways that outsourcing your housekeeping services can help you reach your sustainability goals? Not only does outsourcing free up internal resources and allow hotels to focus on their core competencies, but it can also reduce the environmental impact of their operations. By partnering with a company that has expertise in sustainable cleaning, hotels can ensure that practices such as using eco-friendly cleaning products, minimising water usage, and proper disposal of waste are being implemented. Outsourcing hotel housekeeping is a smart way for hotels to not only meet their sustainability goals, but also improve the overall gu
18 Oct, 2023
Our parent company, RGF Staffing APEJ, offered team members across our brands in Australia the once-in-a-lifetime opportunity to head to remote northeast Arnhem Land for an 11-day immersive volunteer experience at Garma Festival. Deborah De Smet, Operations Manager ACT, was chosen to represent ahs hospitality. Here’s a recount of her experience.
By Lucia Fong 10 Oct, 2023
We're thrilled to celebrate 30 incredible years of hotel housekeeping excellence at ahs hospitality, where we've been proudly delivering our hotel housekeeping solutions across Australia and New Zealand to our clients. As we reflect on this journey, we had the absolute pleasure of sitting down with our longest serving employee, Cheryle, who has been an integral part of the ahs hospitality community for 29 amazing years! Join us as we dive into Cheryle's unforgettable moments and her best-kept housekeeping secrets in our exclusive interview.
More Posts
Share by: