AHS Hospitality understands that the success of a deluxe hotel rests on its reputation. That's why we have developed our Platinum service, designed specifically to meet the international standards of 5-star and boutique hotels.
AHS Platinum goes above and beyond the already high levels of service of AHS Hospitality, using a specially designed Quality Program unique to each hotel to ensure the ultimate guest experience.
Through our history and extensive service offering, we have identified a need within the hospitality industry to improve and refresh our 5 star level of service, which offers a premium level of care to the very best properties – ensuring the ultimate guest experience to match the property. Since 2010 AHS have been offering a 5 star managed accommodation service to hotels and serviced apartments throughout Asia Pacific, including a range of management services such as housekeeping, maintenance, human resources, minibar, portering and front office. This demand has been driven by our 5 star accommodation network. The Platinum level service offers the best in hospitality service, driven by our in depth knowledge of the hotel industry, allowing us to cater to the unique needs of 5 star properties.
The 5 star difference
A service from AHS like you have never seen before
The highest quality 5 star service offering
The very best in talent search and placement
Extensive training programs
A site based Quality Control and Training Manager to enhance skill base and operating capabilities
The latest technology used for equipment and cleaning methods
An inclusion of automated housekeeping technology to ensure higher guest satisfaction
The Platinum Guarantee - attending to every detail
The best service demands the best people, so our highest priority is team member selection and training. We make sure nothing is left to chance:
AHS Platinum Guest Services Attendants are handpicked using our 'Pride' system, for their friendly personalities, well-groomed appearance and excellent communication skills.
AHS provides advanced training to our Platinum employees to enhance their skill base. These courses range from customer and operational services, to dealing with the unexpected. We also use independent professionals to provide more specialised training.
Staff presentation is vital in making sure your guests feel comfortable, so high personal grooming standards are instilled in our team members. In addition, our team will consult with you on all aspects of uniform design, ensuring a quality appearance that integrates with that of your hotel team members.
Our Platinum hotel team members are provided with the most advanced equipment and materials available
Becoming an AHS Platinum Hotel
AHS Platinum provides the best of everything: careful recruitment, excellent team member presentation, thorough training, advanced technology, and most importantly, an understanding of the unique requirements of deluxe hotels.
If you believe the Platinum housekeeping service is the standard you require for your hotel, call us on 1800 026 036 or send us an enquiry